Aged Care Physiotherapy at Home | Support at Home & HCP | Physio Inq | Physio Inq
1300 731 733
Access a Physio Inq Service
Find a clinic or allied health service
Make an Appointment
In-home & online allied health services
Make a Referral
In-home & online allied health services
Careers
Join the Physio Inq Family
Make an Appointment
Make a Referral

What Is Aged Care Physiotherapy?

Physio Inq provides aged care physiotherapy for older Australians at home, in residential care and online. Supporting fall prevention, independence and mobility through Home Care Package and Support at Home funding.

Book an appointment or make a referral

The referral and booking process takes less than 5 minutes. We endeavour to respond to all enquiries and referrals the same day they are received and in most cases, we are able to confirm an appointment time with you within 48hrs.

What Is Aged Care Physiotherapy?

Aged care physiotherapy is physiotherapy tailored specifically to the needs and goals of older Australians. It focuses on practical outcomes; improving balance, reducing falls risk, maintaining mobility and strength, and supporting older adults to continue doing the everyday activities that matter to them. 

At Physio Inq, our aged care physiotherapists deliver professional, evidence-based therapy in the settings where older Australians live and spend their time; at home, in residential aged care facilities, or via Telehealth. Our approach removes the burden of travel and allows therapy to be directly applied to the real-life environment, which is particularly important for clients with mobility limitations or complex care needs. 

Our physiotherapists work with older Australians accessing a range of funding pathways, including the Support at Home program (formerly Home Care Package) and private funding arrangements. 

What our aged care physiotherapists can help with: 

  • Fall prevention programs and home safety assessment 
  • Strength and balance training for everyday mobility 
  • Rehabilitation following hospitalisation, surgery or illness 
  • Chronic condition management, including osteoarthritis, osteoporosis and heart conditions 
  • Pain management and functional movement programs 
  • Safe movement, transfers and positioning 
  • Exercise programs to support independence and quality of life 
  • Support for clients in residential aged care settings 
  • Coordination with Home Care Package providers and case managers 

Every treatment plan is developed in close consultation with the client, their family or carer, and the broader care team to ensure therapy is practical, goal-directed and aligned with the person’s daily life. 


How We Deliver Aged Care Physiotherapy 

Physio Inq delivers aged care physiotherapy across three service channels, ensuring older Australians can access high-quality physiotherapy regardless of their location or circumstances. 

In Your Home 

Home-based aged care physiotherapy is the most common service arrangement for older Australians accessing Support at Home or Home Care Package funding. Our physiotherapists come directly to the client, removing the need for travel and allowing therapy to take place in the actual environment where daily life happens. 

Home visits allow our physiotherapists to assess the real environment; including furniture, flooring, bathroom layout and outdoor areas; and provide recommendations that are immediately relevant to the client’s daily safety and independence. 

In Residential Aged Care 

Physio Inq provides physiotherapy services within residential aged care facilities, supporting residents to maintain function, manage pain and participate in daily activities. We work in close collaboration with facility staff, nursing teams and care managers to ensure therapy is integrated into the resident’s overall care plan. 

Online (Telehealth) 

Telehealth physiotherapy is available for older Australians who are comfortable with video consultations, or for follow-up sessions and exercise program reviews that do not require hands-on treatment. Telehealth is particularly useful for clients in regional or remote areas. 


Not sure which delivery option suits your client or situation?  

Contact our team on 1300 731 733 or use our Make a Referral Form and we'll help find the right approach for your health goals. 


Who We Support 

Physio Inq’s aged care physiotherapy services are designed for older Australians at every stage of the ageing journey, from those living independently at home to residents in aged care facilities with complex care needs. 

Clients Accessing the Support at Home Program 

We work with older Australians accessing physiotherapy through the Support at Home program (formerly the Home Care Package program). Our team coordinates directly with providers and case managers to ensure services are delivered in line with the client’s approved care plan and funding arrangement. 

Older Australians Living at Home 

For older Australians who are living at home and want to stay active, safe and independent, our physiotherapy services focus on fall prevention, strength and balance, and practical movement goals that support daily life. 

Residential Aged Care Residents 

Our physiotherapists support residents in aged care facilities with therapy that maintains function, manages pain and supports quality of life. We coordinate with facility staff and family members to ensure a consistent and well-communicated approach to care. 

Family Members and Carers 

We work closely with families and carers who are supporting an older person, providing clear guidance and practical strategies to help reinforce therapy goals between visits and support safe care at home. 


Where We Provide Aged Care Physiotherapy 

Physio Inq delivers aged care physiotherapy across Australia, with physiotherapists available in metropolitan, regional and rural areas. 

We currently service aged care clients in: 

Not sure if we service your area? 

Coverage varies by location and is expanding regularly. Contact our team to confirm availability, or to discuss Telehealth as an alternative where in-person services are not yet available.

Book an appointment or make a referral

The referral and booking process takes less than 5 minutes. We endeavour to respond to all enquiries and referrals the same day they are received and in most cases, we are able to confirm an appointment time with you within 48hrs.


Frequently Asked Questions

An aged care physiotherapist helps older adults maintain strength, mobility and balance through personalised exercise and rehabilitation programs.

An initial session includes a comprehensive assessment of the client’s physical condition, home environment and goals. From there, we develop a personalised treatment plan and begin delivering hands-on therapy, exercise guidance and practical recommendations at each visit.

Physio for the elderly can address various conditions that come with age.
It typically helps reduce pain and stiffness in arthritis, enabling joint relief and mobility and enhancing strength and flexibility. In osteoporosis, physiotherapy may assist in improving bone density while enhancing balance and coordination. Additionally, it can be effective in chronic pain management for seniors, such as back or neck pain, generally improving overall function.

Whether you want to receive care at home or in one of our physio clinics, we make it easy for you to get the support you need.

On our website, you can book an appointment for in-home or online allied health services. Requesting an appointment is easy - just fill out our referral form to start booking your appointment. Alternatively, our national support team is available to assist with bookings, referrals, and enquiries by phone or email.

We take pride in being one of Australia's largest family-owned mobile physiotherapy groups. Our physiotherapy clinics are known for their inviting spaces and warm, welcoming environment. To find a physiotherapy clinic near you and get more information on how to make a booking, look for the 'Find A Physiotherapy Clinic' option on our website.

We're on a mission to ensure every Australian, regardless of age or mobility, has access to top-quality physiotherapy in the comfort and safety of their own environment or in a physiotherapy clinic.

Gain easier access to physio for the elderly. Book an appointment with us today!

Yes, telehealth physiotherapy appointments are available for clients who prefer remote support.

In most cases, we can confirm an appointment within 48 hours of receiving a referral. Our team responds to all enquiries the same business day they are received.

Yes. Physio Inq provides physiotherapy services within residential aged care facilities. Our physiotherapists work with facility staff and care managers to ensure therapy is integrated into each resident’s care plan.

Yes. Fall prevention is one of the most common goals of aged care physiotherapy. Our physiotherapists conduct home safety assessments and implement strength, balance and mobility programs specifically designed to reduce falls risk.

Yes, it can be instrumental in maintaining independence and enhancing the quality of life in the elderly. It typically works on improving mobility, balance, and coordination through elder care fitness plans and necessary treatments. This support is often key in helping individuals maintain their independence and enjoy a better quality of life.

Yes. We support NDIS participants who are Self-Managed or Plan-Managed. We also work extensively with Home Care Package providers. Our team handles the necessary reporting and invoicing to ensure your funding is managed correctly according to NDIS guidelines.

Yes, physiotherapy can be funded under your Home Care Package. We can liaise directly with your provider to arrange it.

A portion of physio for the elderly services can be covered by Medicare, particularly if it's for a chronic and complex musculoskeletal condition as specified under the Chronic Disease Management (CDM) plan. Under the CDM, a chronic condition is one that has been or is expected to be present for at least six months. Coverage is not based on a predefined list of conditions but is decided case by case.

For detailed information, refer to Item 10960 of the Medicare Benefits Schedule.

Yes. Physiotherapy is an approved service under the Support at Home program (formerly Home Care Package). Our team works directly with your provider or case manager to ensure services are delivered in line with your approved care plan.

Yes, and we actively encourage it. Family involvement supports better carry-over of therapy strategies into daily routines and helps ensure the client feels supported between visits.