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Physio Inq – Refer a Friend program [“Program”] Terms and Conditions

These terms and conditions apply to your use of Physio Inq’s Program in conjunction with the services provided by Physio Inq Physiotherapy Clinics. You and the Referred Customer agree by participating in the Program that the Program terms and conditions are in addition to any agreements between Program participants and Physio Inq including Physio Inq Terms of Service and Physio Inq Privacy Policy.

  1. When you refer a friend who is a new customer ("Referred Customer") to use a Physio Inq service
    1. The referred customer will receive a $35 credit to use towards their next Physio Inq service.
    2. The referrer customer will receive $35 credit to use towards your next Physio Inq service.
  2. ‘A new customer’ is defined as a friend or family member of a current Physio Inq customer who does not at the time of referral have scheduled Physio Inq service appointment and has not had a scheduled appointment with Physio Inq in the past 12 months.
  3. ‘Physio Inq service’ is defined as core services provided by Physio Inq clinics including Physiotherapy, Sports Physiotherapy, Exercise Physiology, Women’s Health, and Massage.
  4. The Physio Inq Program cannot be redeemed on speciality or contracted services including, but not limited to; Pilates, NDIS and Aged Care services, Mobile Services, Bike Fit. It is at the discretion of the Physio Inq Clinic owner to honour the Program for speciality or contracted services.
  5. The Referred Customer must attend the same Physio Inq clinic as the referrer, or the same clinic as stated on the Refer A Friend card.
  6. The Referred Customer must quote the name of the referrer prior to payment of services.
  7. Physio Inq reserves the right to exclude any customer from being considered a new customer or Referred Customer if they, for example, in the past had engaged the services from Physio Inq.
  8. Any promotional discount from this Program will expire after 90 days of being issued to you or the Referred Customer (as applicable) and are one time use only.
  9. Any promotional discount amount is not transferable and not redeemable for cash or any other credit, and may not be resold or applied to any previously placed orders.
  10. Any promotional discount amount may not be used in conjunction with any other Physio Inq promotion.
  11. You may refer up to 10 unique Referred Customers throughout the duration of the Program, provided that such referrals are made only to your direct friends, acquaintances or family and any unique Program link is not published by you in any public place, whether online or otherwise, which could reasonably be seen by any person who is not your direct friend, acquaintance or family in Physio Inq’s sole discretion. Any referrals must also comply with these Program terms and Referred Customers must be eligible for the Program at all times.
  12. For the avoidance of doubt, you may not refer yourself to also be the Referred Customer.
  13. Physio Inq reserves the right to modify or cancel the Program at any time without prior notice to you.
  14. If you or the Referred Customer breach any of these Program terms or Physio Inq’s Terms of Service, you will not be eligible for any promotional discount amount under this Program.
  15. For the avoidance of doubt, any reference to ‘value’, ‘$’ or ‘dollars’ refers to Australian dollars.

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